학위논문(석사) - 한국정보통신대학원대학교 : 전자상거래, 2002, [ x, 78 p. ]
Loyalty; Service Quality; Satisfaction; Retention; 서비스 전환의향; 고객충성도; 서비스 품질; 고객만족도; Service Churning Intention
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.