고객관계관리(CRM)에서 고객정보/고객지식 품질에 영향을 미치는 요인：서비스 산업을 중심으로Factors Affecting Customer Information/Knowledge Quality in Customer Relationship Management：Focused on Service Industry
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | 정현주 | ko |
| dc.contributor.author | 김영걸 | ko |
| dc.contributor.author | 고준 | ko |
| dc.date.accessioned | 2009-02-09T03:39:25Z | - |
| dc.date.available | 2009-02-09T03:39:25Z | - |
| dc.date.created | 2012-02-06 | - |
| dc.date.created | 2012-02-06 | - |
| dc.date.issued | 2002-11 | - |
| dc.identifier.citation | 경영과학, v.19, no.2, pp.1 - 23 | - |
| dc.identifier.issn | 1225-1100 | - |
| dc.identifier.uri | http://hdl.handle.net/10203/8415 | - |
| dc.language | Korean | - |
| dc.language.iso | ko | en |
| dc.publisher | 한국경영과학회 | - |
| dc.title | 고객관계관리(CRM)에서 고객정보/고객지식 품질에 영향을 미치는 요인：서비스 산업을 중심으로 | - |
| dc.title.alternative | Factors Affecting Customer Information/Knowledge Quality in Customer Relationship Management：Focused on Service Industry | - |
| dc.type | Article | - |
| dc.identifier.alternativecitation | Korean Management Science Review, Vol. 19, No. 2, 2002. 11, pp. 1-23(23) | en |
| dc.publisher.alternative | The Korean Operations Research and Management Science Society | en |
| dc.type.rims | ART | - |
| dc.citation.volume | 19 | - |
| dc.citation.issue | 2 | - |
| dc.citation.beginningpage | 1 | - |
| dc.citation.endingpage | 23 | - |
| dc.citation.publicationname | 경영과학 | - |
| dc.embargo.liftdate | 9999-12-31 | - |
| dc.embargo.terms | 9999-12-31 | - |
| dc.identifier.kciid | ART000906536 | - |
| dc.contributor.localauthor | 김영걸 | - |
| dc.contributor.nonIdAuthor | 정현주 | - |
| dc.contributor.nonIdAuthor | 고준 | - |
| dc.subject.keywordAuthor | Customer Relationship Management(CRM) | - |
| dc.subject.keywordAuthor | Customer Information Quality | - |
| dc.subject.keywordAuthor | Customer Knowledge Quality | - |
| dc.subject.keywordAuthor | Customer Relationship Management(CRM) | - |
| dc.subject.keywordAuthor | Customer Information Quality | - |
| dc.subject.keywordAuthor | Customer Knowledge Quality | - |
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