A/S 만족으로 인한 고객만족이 기업성과에 미치는 영향연구 : 건설기계 산업중심으로A study of the relationship between customer satisfaction based on A/S satisfaction and company performance : focusing on construction equipment industries
- Advisors
- 김지수researcher; Kim, Ji-Sooresearcher
- Description
- 한국과학기술원 : 테크노경영대학원,
- Publisher
- 한국과학기술원
- Issue Date
- 1998
- Identifier
- 135429/325007 / 000963403
- Language
- kor
- Description
학위논문(석사) - 한국과학기술원 : 테크노경영대학원, 1998.2, [ iv, 88, [23] p. ]
- Keywords
건설기계산업:A/S; A/S만족; 고객만족; Customer; Construction equipment industrial; A/S; Satisfaction
- Appears in Collection
- KGSM-Theses_Master(석사논문)
- Files in This Item
- There are no files associated with this item.
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