자료봉합분석을 이용한 가전산업에 있어서의 과학적인 고객만족 전략수립에 관한 연구A study on establishing scientific methodology to build customer satisfaction strategies applying data envelopment analysis in the consumer electronics industry
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.advisor | 박상찬 | - |
| dc.contributor.advisor | Park, Sang-Chan | - |
| dc.contributor.author | 홍준기 | - |
| dc.contributor.author | Hong, Joon-Kee | - |
| dc.date.accessioned | 2011-12-27T04:42:16Z | - |
| dc.date.available | 2011-12-27T04:42:16Z | - |
| dc.date.issued | 1997 | - |
| dc.identifier.uri | http://library.kaist.ac.kr/search/detail/view.do?bibCtrlNo=115716&flag=dissertation | - |
| dc.identifier.uri | http://hdl.handle.net/10203/53889 | - |
| dc.description | 학위논문(석사) - 한국과학기술원 : 테크노경영대학원, 1997.2, [ v, 117 p. ] | - |
| dc.language | kor | - |
| dc.publisher | 한국과학기술원 | - |
| dc.subject | 자료봉합분석 | - |
| dc.subject | 고객만족도 인덱스 조사 | - |
| dc.subject | 고객만족 | - |
| dc.subject | 귀납적 학습 | - |
| dc.subject | Inductive learning | - |
| dc.subject | Data envelopment analysis | - |
| dc.subject | CSI | - |
| dc.subject | Customer satisfaction | - |
| dc.title | 자료봉합분석을 이용한 가전산업에 있어서의 과학적인 고객만족 전략수립에 관한 연구 | - |
| dc.title.alternative | A study on establishing scientific methodology to build customer satisfaction strategies applying data envelopment analysis in the consumer electronics industry | - |
| dc.type | Thesis(Master) | - |
| dc.identifier.CNRN | 115716/325007 | - |
| dc.description.department | 한국과학기술원 : 테크노경영대학원, | - |
| dc.identifier.uid | 000953664 | - |
| dc.contributor.localauthor | 박상찬 | - |
| dc.contributor.localauthor | Park, Sang-Chan | - |
- Appears in Collection
- KGSM-Theses_Master(석사논문)
- Files in This Item
- There are no files associated with this item.
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.