국내 금융산업의 CRM(고객관계관리) 현황분석 및 발전방향에 관한 연구 : 투신 및 은행을 중심으로A study on the situation analysis and development direction of CRM(Customer Relationship Management) in korean financial industry : Investment trust and bank
- Advisors
- 한민희researcher; Hahn, Min-Hiresearcher
- Description
- 한국과학기술원 : 테크노경영전공,
- Publisher
- 한국과학기술원
- Issue Date
- 2001
- Identifier
- 166239/325007 / 000993662
- Language
- kor
- Description
학위논문(석사) - 한국과학기술원 : 테크노경영전공, 2001.2, [ v, 72 p. ]
- Keywords
고객관계관리; CRM
- Appears in Collection
- KGSM-Theses_Master(석사논문)
- Files in This Item
- There are no files associated with this item.
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