성공/실패 요인 분석을 통한 성공적인 CRM 전략 : A통신사 사례 중심Successful CRM strategies through success/failure factors analysis
- Advisors
- 안재현researcher; Ahn, Jae-Hyeonresearcher
- Description
- 한국과학기술원 : 통신경영/정책전공,
- Publisher
- 한국과학기술원
- Issue Date
- 2002
- Identifier
- 174186/325007 / 020003674
- Language
- kor
- Description
학위논문(석사) - 한국과학기술원 : 통신경영/정책전공, 2002.2, [ vi, 70 p. ]
- Keywords
고객관계관리; 성공실패요인; CRM; Customer Relationship Management
- Appears in Collection
- KGSM-Theses_Master(석사논문)
- Files in This Item
- There are no files associated with this item.
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