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From valence to emotions: Exploring the distribution of emotions in online product reviews Ullah, Rahat; Amblee, Naveen; Kim, Wonjoon; Lee, Hyunjong, DECISION SUPPORT SYSTEMS, v.81, pp.41 - 53, 2016-01 |
Research on the emotional content of customer reviews: a by- product of catharsis = 소비자의 제품평가에 있어서 감정적 컨텐츠에 대한 연구link Rahatullah; Kim, Won-Joon; et al, 한국과학기술원, 2010 |
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