DC Field | Value | Language |
---|---|---|
dc.contributor.author | Chung, Hakjin | ko |
dc.contributor.author | Ahn, Hyun-Soo | ko |
dc.contributor.author | Righter, Rhonda | ko |
dc.date.accessioned | 2020-05-20T09:20:11Z | - |
dc.date.available | 2020-05-20T09:20:11Z | - |
dc.date.created | 2020-05-18 | - |
dc.date.created | 2020-05-18 | - |
dc.date.created | 2020-05-18 | - |
dc.date.created | 2020-05-18 | - |
dc.date.issued | 2020-03 | - |
dc.identifier.citation | ADVANCES IN APPLIED PROBABILITY, v.52, no.1, pp.319 - 347 | - |
dc.identifier.issn | 0001-8678 | - |
dc.identifier.uri | http://hdl.handle.net/10203/274246 | - |
dc.description.abstract | The 'Price of Anarchy' states that the performance of multi-agent service systems degrades with the agents' selfishness (anarchy). We investigate a service model in which both customers and the firm are strategic. We find that, for a Stackelberg game in which the server invests in capacity before customers decide whether or not to join, there can be a 'Benefit of Anarchy', that is, customers acting selfishly can have a greater overall utility than customers who are coordinated to maximize their overall utility. We also show that customer anarchy can be socially beneficial, resulting in a 'Social Benefit of Anarchy'. We show that such phenomena are rather general and can arise in multiple settings (e.g. in both profit-maximizing and welfare-maximizing firms, in both capacity-setting and price-setting firms, and in both observable and unobservable queues). However, the underlying mechanism leading to the Benefit of Anarchy can differ significantly from one setting to another. | - |
dc.language | English | - |
dc.publisher | APPLIED PROBABILITY TRUST | - |
dc.title | THE POTENTIALLY NEGATIVE EFFECTS OF COOPERATION IN SERVICE SYSTEMS | - |
dc.type | Article | - |
dc.identifier.wosid | 000530196600011 | - |
dc.identifier.scopusid | 2-s2.0-85084156170 | - |
dc.type.rims | ART | - |
dc.citation.volume | 52 | - |
dc.citation.issue | 1 | - |
dc.citation.beginningpage | 319 | - |
dc.citation.endingpage | 347 | - |
dc.citation.publicationname | ADVANCES IN APPLIED PROBABILITY | - |
dc.identifier.doi | 10.1017/apr.2019.64 | - |
dc.contributor.localauthor | Chung, Hakjin | - |
dc.contributor.nonIdAuthor | Ahn, Hyun-Soo | - |
dc.contributor.nonIdAuthor | Righter, Rhonda | - |
dc.description.isOpenAccess | N | - |
dc.type.journalArticle | Article | - |
dc.subject.keywordAuthor | Queueing | - |
dc.subject.keywordAuthor | Price of Anarchy | - |
dc.subject.keywordAuthor | balking | - |
dc.subject.keywordAuthor | individual versus social welfare | - |
dc.subject.keywordPlus | SOCIAL OPTIMIZATION | - |
dc.subject.keywordPlus | ANARCHY | - |
dc.subject.keywordPlus | PRICE | - |
dc.subject.keywordPlus | QUEUES | - |
dc.subject.keywordPlus | RULES | - |
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