학위논문(석사) - 한국과학기술원 : 정보경영프로그램, 2018.8,[v, 56 p. :]
디지털 고객 경험▼a고객 여정▼a대형 가전▼a온라인 채널; Digital customer experience▼acustomer journey▼ahome appliance▼aonline channel
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