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| NO | Title, Author(s) (Publication Title, Volume Issue, Page, Issue Date) |
|---|---|
The Effect of Bad News and CEO Apology of Corporate on User Responses in Social Media Kim, Hoh; Park, Jaram; Cha, Meeyoung; Jeong, Jae-Seung, PLOS ONE, v.10, no.5, pp.e0126358, 2015-05 |
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