Browse "CS-Journal Papers(저널논문)" by Author Pan, Zhedan
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| A CRM Adoption Process Based on Critical Success Factors Using Six Sigma DMAIC Methodology Baik, Jongmoon; Pan, Zhedan; Ryu, Hoyeon, International Journal of Computer and Information Science, v.8, no.2, pp.280 - 289, 2007-06 |
| QoS Broker-Based Trust Model for Effective Web Service Selection Baik, Jongmoon; Pan, Zhedan, IASTED SEA 2007, 2007-11 |
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