DC Field | Value | Language |
---|---|---|
dc.contributor.author | LEE, Sung Chul | ko |
dc.contributor.author | Kim, Jihee | ko |
dc.contributor.author | Kim, Juho | ko |
dc.date.accessioned | 2018-11-22T06:58:23Z | - |
dc.date.available | 2018-11-22T06:58:23Z | - |
dc.date.created | 2018-11-18 | - |
dc.date.created | 2018-11-18 | - |
dc.date.issued | 2018-04-24 | - |
dc.identifier.citation | 2018 CHI Conference on Human Factors in Computing Systems, CHI EA 2018 | - |
dc.identifier.uri | http://hdl.handle.net/10203/246847 | - |
dc.description.abstract | When a group of citizens wants to tackle a social problem online, they need to discuss the problem, possible solutions, and concrete actions. Instant messengers are a common tool used in this setting, which support free and unstructured discussion. But tackling complex social problems often calls for structured discussion. In this paper, we present Micro-NGO, a chat-based online discussion platform with built-in support for (1) the problem-solving process and (2) the action planning process. To scaffold the process, Micro-NGO adopts a question prompting strategy, which asks relevant questions to users in each stage of the problem-solving process. Users can answer the questions and vote for the best answer while they freely discuss in the chat room. For an informal evaluation, we conducted a pilot study with two groups (n=7). The participants held a discussion while collectively answering the question prompts and reached consensus to send a petition letter about campus issues to the related personnel. | - |
dc.language | English | - |
dc.publisher | Association for Computing Machinery | - |
dc.title | Micro-NGO: Tackling wicked social problems with problem solving and action planning support in chat | - |
dc.type | Conference | - |
dc.identifier.scopusid | 2-s2.0-85050653422 | - |
dc.type.rims | CONF | - |
dc.citation.publicationname | 2018 CHI Conference on Human Factors in Computing Systems, CHI EA 2018 | - |
dc.identifier.conferencecountry | CN | - |
dc.identifier.conferencelocation | Montreal, QC | - |
dc.identifier.doi | 10.1145/3170427.3188564 | - |
dc.contributor.localauthor | Kim, Jihee | - |
dc.contributor.localauthor | Kim, Juho | - |
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