BPMS의 전사적 구축 성공 요인에 대한 실증 연구 - 모니터링 기능에 대한 저항을 중심으로

Abstract

This study integrated the factors for enterprise-wide IS implementation and BPMS-specific factors to examine factors for effective BPMS implementation. We interviewed IT-consultants and CIOs who conducted BPMS projects. As a result, monitoring function has been agreed as a main BPMS-specific factor. We reviewed literature on BPMS implementation and Computer-based monitoring and integrated the factors from the literature with TAM. We used structural equation modeling to test hypotheses and found some organizational factors such as reward management, boss fairness were significant.