Identifying different antecedents for closed vs open knowledge transfer

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Facilitating employees' knowledge transfer to colleagues is a critical, yet challenging task. This study suggests that an individual's social networks and motivational factors facilitate knowledge transfer based on the social capital theory and the theory of collective action. More importantly, this study also proposes that the facilitating effects of social networks and motivational factors differ depending on the different modes of knowledge transfer, namely, the closed (one-to-one) and the open (one-to-many) modes. By analysing 325 survey responses of eight research and development groups from five firms with structural equation modelling, we found that network centrality and organizational reward were influential only on open knowledge transfer while expected reciprocity was influential only on closed knowledge transfer. On the other hand, average strength of ties and intrinsic motivational factors such as group identification and self-efficacy seemed to affect both types of knowledge transfer. Additionally, the facilitating effects of social networks were found to be partially mediated by motivational factors.
Publisher
Sage Publications Ltd
Issue Date
2010-10
Language
English
Article Type
Article
Keywords

WEAK TIES; RELATIONAL EMBEDDEDNESS; NETWORKS; ORGANIZATION; INFORMATION; STRENGTH; EXCHANGE; COMMUNITIES; PERFORMANCE; CENTRALITY

Citation

JOURNAL OF INFORMATION SCIENCE, v.36, no.5, pp.585 - 602

ISSN
0165-5515
DOI
10.1177/0165551510375667
URI
http://hdl.handle.net/10203/22931
Appears in Collection
MT-Journal Papers(저널논문)
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