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Rethinking balanced scorecard (BSC) measures: formative versus reflective measurement models Park, Sungbum; Lee, Heeseok; Chae, Seong Wook, INTERNATIONAL JOURNAL OF PRODUCTIVITY AND PERFORMANCE MANAGEMENT, v.66, no.1, pp.92 - 110, 2017-01 |
Rethinking balanced scorecard (BSC) measures: formative versus reflective measurement models Park, Sungbum; Lee, Heeseok; Chae, Seong Wook, INTERNATIONAL JOURNAL OF PRODUCTIVITY AND PERFORMANCE MANAGEMENT, v.66, no.1, pp.92 - 110, 2017-01 |
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