실행공동체를 위한 지식관리시스템에서의 퍼지기반 신뢰도 측정

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The importance of communities of practice (CoP) as an organizational informal unit for fostering knowledge trasfer and sharing gains a lot of attention from KM researchers and practitioners. Since most of CoPs are formulated online these days, the credibility or trustworthiness of knowledge contents circulated within a certain CoP should be considered thoroughly for them to be fully utilized safely. Here comes the need for an appropriate trust measuring methodology to determine the true value of knowledge given by unknown people through an online channel. In this paper, an improved trust measuring method is proposed using new trust variables such as level of degrees derived from the relationship among community users. In addition, activeness, relevance, and usefulness of the knowledge contents themselves, which are calculated automatically using a text categorization technique, are also used for trust measurement. The proposed framework incorporates fuzzy set and calculation concepts to help build trust matrices and models, which are used to measure the level of trust involved in specific knowledge concerned.
Publisher
한국경영정보학회
Issue Date
2004-06
Language
KOR
Citation

2004 한국경영정보학회 춘계학술대회, pp.280 - 287

URI
http://hdl.handle.net/10203/21603
Appears in Collection
KSIM-Conference Papers(학술회의논문)

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