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| NO | Title, Author(s) (Publication Title, Volume Issue, Page, Issue Date) |
|---|---|
| Information systems outsourcing strategies for affiliated firms of the Korean conglomerate groups Lee, Jae-Nam; Kim, Young-Gul, JOURNAL OF STRATEGIC INFORMATION SYSTEMS, v.6, no.3, pp.203 - 229, 1997-12 | |
| A CRM performance measurement framework: Its development process and application Kim, Hyung-Su; Kim, Young-Gul, INDUSTRIAL MARKETING MANAGEMENT, v.38, no.4, pp.477 - 489, 2009-05 |
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