연구개발 조직의 지식경영시스템 기능에 대한 인지적 중요도에 관한 연구: 정부출연 연구소를 중심으로

Abstract

Many R&D organizations have interests on knowledge management system (KMS) to organize and utilize their knowledge resources. Currently, for research collaboration and knowledge management R&D organizations use either a specialized knowledge management system or a set of general application systems such as basic messaging system and document management system. The objectives of this paper are to identify important functionalities of knowledge management systems based on team characteristics and knowledge process of research teams in research organizations and to provide implications to design and implement knowledge management system for R&D teams. Survey results show that research teams perceive communication, collaboration and connection functionalities are important when their team sizes are large or they are distributed. During knowledge capture process, they need personalization of knowledge to reduce information overload.