Three case studies of UX with moving products

Abstract

Advances in ubicomp technology are enabling the development of products that move in affective ways. However, there is insufficient empirical knowledge to encourage such designs. As research through design, we built three prototypes of standing-type kinetic products to conduct user experience (UX) field studies with visceral, behavioral, and reflective perspectives. Tasks, the users’ body reactions, and their feelings were measured and interpreted to uncover features of a desirable UX with moving products. The findings and discussions contribute to the ubicomp community by expanding the design space for moving products and inspiring the community with practical applications.