Episodic Memory Design for Predicting the User's Intention

Abstract

These days, people can easily access various services through IT devices. However, in most cases, the user has to spend much time in configuring the right options to get the exact desired service. To solve this kind of service problem, this paper proposes a service system with the episodic memory for predicting the user's intention. The interaction agent is developed for seamless and interactive service with the episodic memory. The episodic memory records the history of the user's requests when the user utilizes the service agent. Also, the reliability of the episode is proposed for predicting user's intention. The effectiveness and applicability of the proposed system are demonstrated through the experiments.