Data Modeling and Management Framework for Voice of Customer in Financial Industry
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Park, Sang Chan | - |
| dc.date.accessioned | 2013-03-18T12:14:44Z | - |
| dc.date.available | 2013-03-18T12:14:44Z | - |
| dc.date.created | 2012-02-06 | - |
| dc.date.issued | 2004 | - |
| dc.identifier.citation | International Conference on Service Systems and Service Management, v., no., pp.497 - 499 | - |
| dc.identifier.uri | http://hdl.handle.net/10203/148282 | - |
| dc.language | ENG | - |
| dc.title | Data Modeling and Management Framework for Voice of Customer in Financial Industry | - |
| dc.type | Conference | - |
| dc.type.rims | CONF | - |
| dc.citation.beginningpage | 497 | - |
| dc.citation.endingpage | 499 | - |
| dc.citation.publicationname | International Conference on Service Systems and Service Management | - |
| dc.identifier.conferencecountry | China | - |
| dc.identifier.conferencecountry | China | - |
| dc.contributor.localauthor | Park, Sang Chan | - |
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