Showing results 1 to 2 of 2
Customer attribution of service failure and its impact in social commerce environment Kim, Yaeeun; Chang, Younghoon; Wong, Siew Fan; Park, Myeong-Cheol, INTERNATIONAL JOURNAL OF ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT, v.8, no.1-3, pp.136 - 158, 2014-01 |
고객 세분화를 통한 인터넷 쇼핑몰 구매 경험자의 재 구매의도 영향 요인 이정환; 최문기, 한국데이터베이스학회지, v.10, no.1, pp.19 - 34, 2003-03 |
Discover