학위논문(석사) - 한국과학기술원 : 경영공학전공, 2003.2, [ viii, 121, [6] p. ]
제조업; 신제품개발; 고객만족; 고객관리; 고객정보; 서비스; 가전; home appliances; manufacturing industry; NPD; customer satisfaction; customer management; service
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.