능동적 로열티 경영을 위한 중요요인 선별 및 지수화Differentiation and quantifying of important loyalty factors for active loyalty management

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dc.contributor.advisor박상찬-
dc.contributor.advisorPark, Sang-Chan-
dc.contributor.author김준우-
dc.contributor.authorKim, Jun-Woo-
dc.date.accessioned2011-12-14T04:22:43Z-
dc.date.available2011-12-14T04:22:43Z-
dc.date.issued2003-
dc.identifier.urihttp://library.kaist.ac.kr/search/detail/view.do?bibCtrlNo=230944&flag=dissertation-
dc.identifier.urihttp://hdl.handle.net/10203/41702-
dc.description학위논문(석사) - 한국과학기술원 : 산업공학과, 2003.2, [ vii, 78 p. ]-
dc.languagekor-
dc.publisher한국과학기술원-
dc.subject고객 로열티-
dc.subjectcustomer loyalty-
dc.title능동적 로열티 경영을 위한 중요요인 선별 및 지수화-
dc.title.alternativeDifferentiation and quantifying of important loyalty factors for active loyalty management-
dc.typeThesis(Master)-
dc.identifier.CNRN230944/325007 -
dc.description.department한국과학기술원 : 산업공학과, -
dc.identifier.uid020013146-
dc.contributor.localauthor박상찬-
dc.contributor.localauthorPark, Sang-Chan-
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IE-Theses_Master(석사논문)
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