능동적 로열티 경영을 위한 중요요인 선별 및 지수화Differentiation and quantifying of important loyalty factors for active loyalty management
- Advisors
- 박상찬; Park, Sang-Chan
- Description
- 한국과학기술원 : 산업공학과,
- Publisher
- 한국과학기술원
- Issue Date
- 2003
- Identifier
- 230944/325007 / 020013146
- Language
- kor
- Description
학위논문(석사) - 한국과학기술원 : 산업공학과, 2003.2, [ vii, 78 p. ]
- Keywords
고객 로열티; customer loyalty
- Appears in Collection
- IE-Theses_Master(석사논문)
- Files in This Item
- There are no files associated with this item.
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