ProtoChat: Supporting the conversation design process with crowd feedback

Cited 0 time in webofscience Cited 0 time in scopus
  • Hit : 67
  • Download : 0
Conversation designers use iterative design to create, test, and improve conversation flows. While it is possible to iterate conversation design with existing chatbot prototyping tools, challenges remain such as recruiting participants and collecting structured feedback on specific conversational components, hindering rapid iterations, and making informed design decisions. To address these limitations, we introduce ProtoChat, a crowd-powered design tool built to support the iterative process of conversation design for a chatbot. ProtoChat enables rapid testing with the crowd and guiding the crowd workers to provide granular feedback on specific points of conversation.
Publisher
Association for Computing Machinery
Issue Date
2020-10-19
Language
English
Citation

23rd ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2020, pp.19 - 23

DOI
10.1145/3406865.3418568
URI
http://hdl.handle.net/10203/277561
Appears in Collection
CS-Conference Papers(학술회의논문)
Files in This Item
There are no files associated with this item.

qr_code

  • mendeley

    citeulike


rss_1.0 rss_2.0 atom_1.0