The use of information technology in the provision of HR compensation services and its effect on outsourcing and centralization

Cited 6 time in webofscience Cited 0 time in scopus
  • Hit : 169
  • Download : 0
Conventional wisdom suggests information technology (IT) can reduce inter-firm costs, leading to increased outsourcing. However, IT can reduce costs both within and between organizations, making the net influence of IT on outsourcing, and within firm configuration, unclear. Using transaction- and agency-cost approaches, this paper considers the influence of IT on both outsourcing and the within firm choice of decentralization or centralization of HR services. The interdependence of centralization decisions with outsourcing decisions is a novel theoretical and empirical contribution of the paper. Results from a survey of 243 firms indicate that IT facilitates outsourcing. Centralization of service decision making is positively related to outsourcing of the service which suggests that centralization may be a precursor stage or a facilitator of outsourcing. Empirical results also indicate that decision making on a service tends to be more centralized as the service is more standardized and has a higher level of scope economies. (C) 2014 Elsevier Ltd. All rights reserved.
Publisher
ELSEVIER SCI LTD
Issue Date
2015-03
Language
English
Article Type
Article
Keywords

TRANSACTION-COST ANALYSIS; COMMON METHOD VARIANCE; INSTRUMENTAL VARIABLES; BUY DECISIONS; FIRM; SYSTEMS; IMPACT; DECENTRALIZATION; RECOMMENDATIONS; IDENTIFICATION

Citation

JOURNAL OF PURCHASING AND SUPPLY MANAGEMENT, v.21, no.1, pp.25 - 37

ISSN
1478-4092
DOI
10.1016/j.pursup.2014.08.002
URI
http://hdl.handle.net/10203/245593
Appears in Collection
MG-Journal Papers(저널논문)
Files in This Item
There are no files associated with this item.
This item is cited by other documents in WoS
⊙ Detail Information in WoSⓡ Click to see webofscience_button
⊙ Cited 6 items in WoS Click to see citing articles in records_button

qr_code

  • mendeley

    citeulike


rss_1.0 rss_2.0 atom_1.0