Conceptual Product-Service System CAD - An Application

Abstract

Product-Service System (PSS) provides an enhanced view about the functional aspects of value creation. Manufacturers are increasingly transforming their whole systems including processes in order to support the provision of PSS throughout its lifecycle. Substantial changes in terms of methods, tools and software is required to develop PSS in a structured manner due to its peculiar properties. This research aims to develop a software platform which will aid the development process of PSS. In this paper, merits and limitations of Service CAD (a non-commercial software) as a PSS development tool are discussed. A demonstration of PSS development is done through the use of a laser systems case study. In so doing, necessary modules which are required to enhance the Service CAD are identified and one of the modules is programmed as an enhancement to the software.