| 1 | Deriving Valuable Information from VOC in Service Industry Park, Sang Chan, International Conference on Service Systems and Service Management, pp.318 - 320, 2004 |
| 2 | Quality Content Management System: Application to the Marketing Research Company Park, Sang Chan, 3rd Sino-Korea Bilateral Symposium on Quality, pp.15 - 20, 2004 |
| 3 | A Framework for Improving the process of Constructing a Case Base Park, Sang Chan, 3rd Sino-Korea Bilateral Symposium on Quality, pp.251 - 260, 2004 |
| 4 | A Study on Next Generation Business Model of B2B EC Using Integration of Artificial Intelligence Tools and Qualitative Reasoning Application in Agricultural Industry Park, Sang Chan, 10th Asia pacific Management Conference, 2004 |
| 5 | Developing a model for measuring gifted student's capability in Science and/or Liberal Arts and for identifying the relationship between the capability and cognitive domain Park, Sang Chan, Gifted Education Conference, 2004 |
| 6 | Technology Development Cooperation among SMEs (ROK Experience): Horizontal Fusion of SMEs Park, Sang Chan, APO Symposium on Strategic Alliances among SMEs through Technology Fusion, 2004 |
| 7 | Data Modeling and Management Framework for Voice of Customer in Financial Industry Park, Sang Chan, International Conference on Service Systems and Service Management, pp.497 - 499, 2004 |
| 8 | Identifying Important Factor Affecting Business Excellence (DFSS Application to SME) Park, Sang Chan, APO Study Mission on Quality Management practices in Korean SMESs, 2004 |
| 9 | Survey System for the Quick Collection of Data and Customer Segmentation under Six-Sigma Park, Sang Chan, 5th Asia-Pacific Industrial Engineering and Management Systems Conference, 2004 |
| 10 | Implementing Six Sigma on Business Process Management Systems Park, Sang Chan, 2nd Asian Network for Quality Congress, 2004 |
