학위논문(박사) - 한국과학기술원 : 경영공학전공, 2008.8, [ x, 194 p. ]
Customer Retention; Customer Acquisition; Customer Churn; Customer Service; 고객획득; 고객유지; 고객이탈; 고객서비스; 통계적 모델링; Statistical Modeling
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.