산업별 고객만족도의 차이에 관한 연구A study on the differences in the customer satisfaction index across industries

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Advisors
한민희researcherHahn, Min-Hiresearcher
Description
한국과학기술원 : 테크노경영대학원,
Publisher
한국과학기술원
Issue Date
1999
Identifier
151191/325007 / 000973292
Language
kor
Description

학위논문(석사) - 한국과학기술원 : 테크노경영대학원, 1999.2, [ [v], 61 p. ]

Keywords

차별화; 경쟁; 고객만족; 산업수준; 품질의 신뢰성; Reliability of quality; Differentiation; Competition; Customer satisfaction; Industry level

URI
http://hdl.handle.net/10203/54085
Link
http://library.kaist.ac.kr/search/detail/view.do?bibCtrlNo=151191&flag=dissertation
Appears in Collection
KGSM-Theses_Master(석사논문)
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