인터넷 쇼핑몰의 고객 지원 서비스에 관한 연구A study on customer support service of the internet shopping mall
- Advisors
- 한민희researcher; Hahn, Min-Hiresearcher
- Description
- 한국과학기술원 : 테크노경영전공,
- Publisher
- 한국과학기술원
- Issue Date
- 2001
- Identifier
- 166312/325007 / 000993703
- Language
- kor
- Description
학위논문(석사) - 한국과학기술원 : 테크노경영전공, 2001.2, [ iii, 53, [10] p. ]
- Keywords
콜센터; 게시판; 인터넷 쇼핑몰; 고객 지원 서비스; 이메일; email; call center; bulletin board; Internet Shopping Mall; Customer Service
- Appears in Collection
- KGSM-Theses_Master(석사논문)
- Files in This Item
- There are no files associated with this item.
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.