공공부문의 서비스품질과 고객만족 : 품질측정체계 및 인과모형Service quality and customer satisfaction in the public sector : measurement system and causal model for public service quality
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.advisor | 이승규 | - |
| dc.contributor.advisor | Rhee, Seung-Kyu | - |
| dc.contributor.author | 라준영 | - |
| dc.contributor.author | Rha, June-Young | - |
| dc.date.accessioned | 2011-12-27T04:21:07Z | - |
| dc.date.available | 2011-12-27T04:21:07Z | - |
| dc.date.issued | 2007 | - |
| dc.identifier.uri | http://library.kaist.ac.kr/search/detail/view.do?bibCtrlNo=268768&flag=dissertation | - |
| dc.identifier.uri | http://hdl.handle.net/10203/53483 | - |
| dc.description | 학위논문(박사) - 한국과학기술원 : 경영공학전공, 2007. 8, [ viii, 125 p. ] | - |
| dc.language | kor | - |
| dc.publisher | 한국과학기술원 | - |
| dc.subject | 공공서비스 | - |
| dc.subject | 서비스품질 | - |
| dc.subject | 고객만족 | - |
| dc.subject | CIT | - |
| dc.subject | 구조방정식모형 | - |
| dc.subject | Public Service | - |
| dc.subject | Service Quality | - |
| dc.subject | Customer Satisfaction | - |
| dc.subject | CIT | - |
| dc.subject | Structural Equation Modeling | - |
| dc.title | 공공부문의 서비스품질과 고객만족 | - |
| dc.title.alternative | Service quality and customer satisfaction in the public sector : measurement system and causal model for public service quality | - |
| dc.type | Thesis(Ph.D) | - |
| dc.identifier.CNRN | 268768/325007 | - |
| dc.description.department | 한국과학기술원 : 경영공학전공, | - |
| dc.identifier.uid | 020015825 | - |
| dc.contributor.localauthor | 이승규 | - |
| dc.contributor.localauthor | Rhee, Seung-Kyu | - |
| dc.title.subtitle | 품질측정체계 및 인과모형 | - |
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- KGSM-Theses_Ph.D.(박사논문)
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