고객만족지수조사 분석기법 및 고객관계 관리 관점에서의 전략 도출에 관한 연구A study on analyzing customer satisfaction index based on customer relationship management
- Advisors
- 박상찬; Park, Snag-Chan
- Description
- 한국과학기술원 : 산업공학과,
- Publisher
- 한국과학기술원
- Issue Date
- 2003
- Identifier
- 180217/325007 / 020013187
- Language
- kor
- Description
학위논문(석사) - 한국과학기술원 : 산업공학과, 2003.2, [ v, 63 p. ]
- Keywords
고객만족지수; 고객관계관리; customer relationship management; customer satisfaction index
- Appears in Collection
- IE-Theses_Master(석사논문)
- Files in This Item
- There are no files associated with this item.
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