Browse by Subject CUSTOMER SATISFACTION
Showing results 22 to 30 of 30
| Strategic value of RFID for inter-firm supply chain networks: An empirical study from a resource and social capital perspective Hwang, Yoon min; Rho, Jae Jeung, INFORMATION DEVELOPMENT, v.32, no.3, pp.509 - 526, 2016-06 |
| The dark side of up-selling promotions: Evidence from an analysis of cross-brand purchase behavior Park, Chang Hee; Yoon, Tae Jung, JOURNAL OF RETAILING, v.98, no.4, pp.647 - 666, 2022-12 |
| The effect of perceived risks and switching barriers on the intention to use smartphones among non-adopters in Korea Kim, Moon-Koo; Chang, Young Hoon; Wong, Siew Fan; Park, Myeong-Cheol, Information Development, v.31, no.3, pp.258 - 269, 2015-06 |
| The effects of service interactivity on the satisfaction and the loyalty of smartphone users Kim, Minkyoung; Chang, Younghoon; Park, Myeong-Cheol; Lee, Jongtae, TELEMATICS AND INFORMATICS, v.32, no.4, pp.949 - 960, 2015-11 |
| The role of multidimensional switching barriers on the cognitive and affective satisfaction-loyalty link in mobile communication services: Coupling in moderating effects Kim, Moon Koo; Park, Myeong-Cheol; Park, Jong-Hyun; Kim, Jimin; Kim, Eunhye, COMPUTERS IN HUMAN BEHAVIOR, v.87, pp.212 - 223, 2018-10 |
| The role of utilitarian and hedonic values and their antecedents in a mobile data service environment Kim, B; Han, Ingoo, EXPERT SYSTEMS WITH APPLICATIONS, v.38, no.3, pp.2311 - 2318, 2011-03 |
| Toward Sustainable Freemium Software: The Roles of User Satisfaction and Use Context Kim, Jongbum; Lee, Jeongho; Zo, Hangjung, JOURNAL OF ELECTRONIC COMMERCE RESEARCH, v.19, no.3, pp.201 - 222, 2018-08 |
| Understanding the role of an IT artifact in online service continuance: An extended perspective of user satisfaction Kang, Young Sik; Lee, Heeseok, COMPUTERS IN HUMAN BEHAVIOR, v.26, no.3, pp.353 - 364, 2010-05 |
| User satisfaction with battery electric vehicles in South Korea Kwon, Yeongmin; Son, Sanghoon; Jang, Kitae, TRANSPORTATION RESEARCH PART D-TRANSPORT AND ENVIRONMENT, v.82, 2020-05 |
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