Browse by Subject CUSTOMER SATISFACTION

Showing results 18 to 30 of 30

18
Network externality and future usage of Internet services

Chun, Sung Yong; Hahn, Minhi, INTERNET RESEARCH, v.17, no.2, pp.156 - 168, 2007

19
Predicting Firm Market Performance Using the Social Media Promoter Score

Chung, Sunghun; Shin, Donghyuk; Park, Jooyoung, Marketing Letters, v.33, no.4, pp.545 - 561, 2022-02

20
Preparing an exhibition in the post-pandemic era: Evidence from an O2O-based exhibition of B2B firms

Kim, Yaeri; Roh, Taewoo, TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE, v.185, 2022-12

21
Roles of alternative and self-oriented perspectives in the context of the continued use of social network sites

Kang, Young Sik; Min, Jinyoung; Kim, Jeoungkun; Lee, Heeseok, INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT, v.33, no.3, pp.496 - 511, 2013-06

22
Strategic value of RFID for inter-firm supply chain networks: An empirical study from a resource and social capital perspective

Hwang, Yoon min; Rho, Jae Jeung, INFORMATION DEVELOPMENT, v.32, no.3, pp.509 - 526, 2016-06

23
The dark side of up-selling promotions: Evidence from an analysis of cross-brand purchase behavior

Park, Chang Hee; Yoon, Tae Jung, JOURNAL OF RETAILING, v.98, no.4, pp.647 - 666, 2022-12

24
The effect of perceived risks and switching barriers on the intention to use smartphones among non-adopters in Korea

Kim, Moon-Koo; Chang, Young Hoon; Wong, Siew Fan; Park, Myeong-Cheol, Information Development, v.31, no.3, pp.258 - 269, 2015-06

25
The effects of service interactivity on the satisfaction and the loyalty of smartphone users

Kim, Minkyoung; Chang, Younghoon; Park, Myeong-Cheol; Lee, Jongtae, TELEMATICS AND INFORMATICS, v.32, no.4, pp.949 - 960, 2015-11

26
The role of multidimensional switching barriers on the cognitive and affective satisfaction-loyalty link in mobile communication services: Coupling in moderating effects

Kim, Moon Koo; Park, Myeong-Cheol; Park, Jong-Hyun; Kim, Jimin; Kim, Eunhye, COMPUTERS IN HUMAN BEHAVIOR, v.87, pp.212 - 223, 2018-10

27
The role of utilitarian and hedonic values and their antecedents in a mobile data service environment

Kim, B; Han, Ingoo, EXPERT SYSTEMS WITH APPLICATIONS, v.38, no.3, pp.2311 - 2318, 2011-03

28
Toward Sustainable Freemium Software: The Roles of User Satisfaction and Use Context

Kim, Jongbum; Lee, Jeongho; Zo, Hangjung, JOURNAL OF ELECTRONIC COMMERCE RESEARCH, v.19, no.3, pp.201 - 222, 2018-08

29
Understanding the role of an IT artifact in online service continuance: An extended perspective of user satisfaction

Kang, Young Sik; Lee, Heeseok, COMPUTERS IN HUMAN BEHAVIOR, v.26, no.3, pp.353 - 364, 2010-05

30
User satisfaction with battery electric vehicles in South Korea

Kwon, Yeongmin; Son, Sanghoon; Jang, Kitae, TRANSPORTATION RESEARCH PART D-TRANSPORT AND ENVIRONMENT, v.82, 2020-05

rss_1.0 rss_2.0 atom_1.0