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Showing results 1 to 13 of 13

1
A case-based reasoning system with the two-dimensional reduction technique for customer classification

Ahn, H; Kim, KJ; Han, Ingoo, EXPERT SYSTEMS WITH APPLICATIONS, v.32, no.4, pp.1011 - 1019, 2007-05

2
A personalized defection detection and prevention procedure based on the self-organizing map and association rule mining: Applied to Online game site

Song, Hee Seok; Kim, Jae Kyeong; Cho, Yeong Bin; Kim, Soung Hie, ARTIFICIAL INTELLIGENCE REVIEW, v.21, no.2, pp.161 - 184, 2004-04

3
A web-based system for analyzing the voices of call center customers in the service industry

Bae, SM; Ha, SH; Park, Sang Chan, EXPERT SYSTEMS WITH APPLICATIONS, v.28, no.1, pp.29 - 41, 2005-01

4
Customer classification models and recommender systems for ubiquitous customer relationship management = 유비쿼터스 고객관계관리를 위한 고객분류모형 및 추천 시스템link

Ahn, Hyun-Chul; 안현철; et al, 한국과학기술원, 2006

5
Extracting underlying meaningful features and canceling noise using independent component analysis for direct marketing

Ahn, H; Choi, E; Han, Ingoo, EXPERT SYSTEMS WITH APPLICATIONS, v.33, no.1, pp.181 - 191, 2007-07

6
Hybrid genetic algorithms and case-based reasoning systems for customer classification

Ahn, H; Kim, KJ; Han, Ingoo, EXPERT SYSTEMS, v.23, no.3, pp.127 - 144, 2006-07

7
Intelligent profitable customers segmentation system based on business intelligence tools

Lee, J.H.; Park, Sang Chan, EXPERT SYSTEMS WITH APPLICATIONS, v.29, no.1, pp.145 - 152, 2005-07

8
Segmented CRM strategy via customer information visualization and its extension to business convergence = 시각화를 이용한 세분화된 고객관계관리 전략 수립 및 비즈니스 컨버전스에의 적용link

Woo, Ji-Young; 우지영; et al, 한국과학기술원, 2006

9
Strategies for preventing defection based on the mean time to defection and their implementations on a self-organizing map

Kim, Young Ae; Song, Hee Seok; Kim, Soung Hie, EXPERT SYSTEMS, v.22, no.5, pp.265 - 278, 2005-11

10
The priority factor model for customer relationship management system success

Roh, TH; Ahn, CK; Han, Ingoo, EXPERT SYSTEMS WITH APPLICATIONS, v.28, no.4, pp.641 - 654, 2005-05

11
고객만족지수조사 분석기법 및 고객관계 관리 관점에서의 전략 도출에 관한 연구 = A study on analyzing customer satisfaction index based on customer relationship managementlink

김혜성; Kim, Hye-Sung; et al, 한국과학기술원, 2003

12
인터넷 뱅킹에서 고객이 인지하는 가치가 고객 충성도에 미치는 영향 = The effect of customers’perceived value of internet banking on customer loyaltylink

김정수; Kim, Jeong-Sue; et al, 한국과학기술원, 2002

13
정보 서비스 품질이 고객 로열티에 미치는 영향에 관한 연구 : 고객 로열티 관점에서 = The effect of information service quality on customer loyalty : a customer relationship management perspectivelink

김승하; Gim, Seung-Ha; 안재현; 김영걸; et al, 한국과학기술원, 2003

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