Browse by Subject CUSTOMER SATISFACTION

Showing results 1 to 23 of 23

1
Antecedents of application service continuance: A synthesis of satisfaction and trust

Kim, Jeoungkun; Hong, Soongeun; Min, Jinyoung; Lee, Heeseokresearcher, EXPERT SYSTEMS WITH APPLICATIONS, v.38, no.8, pp.9530 - 9542, 2011-08

2
Antecedents of Behavioral Intention to Use Mobile Telecommunication Services: Effects of Corporate Social Responsibility and Technology Acceptance

Lee, Sanghoon; Park, Eunil; Kwon, Sang Jib; del Pobil, Angel P., SUSTAINABILITY, v.7, no.8, pp.11345 - 11359, 2015-08

3
Antecedents of use-continuance in information systems: Toward an inegrative view

Hong, Soongeun; Kim, Jeoungkun; Lee, Heeseokresearcher, JOURNAL OF COMPUTER INFORMATION SYSTEMS, v.48, no.3, pp.61 - 73, 2008

4
Benefit-confirmation model for post-adoption behavior of mobile instant messaging applications: A comparative analysis of KakaoTalk and Joyn in Korea

Oghuma, Apollos Patricks; Chang, Younghoon; Fernando Libaque-Saenz, Christian; Park, Myeong-Cheolresearcher; Rho, Jae Jeungresearcher, TELECOMMUNICATIONS POLICY, v.39, no.8, pp.658 - 677, 2015-09

5
Citizen patronage behavior of government social media services: Extended perspective of perceived value with the moderating effect of media synchronicity

Park, Min Jae; Choi, Hyeri; Rho, Jae Jeungresearcher, INFORMATION DEVELOPMENT, v.32, no.3, pp.293 - 312, 2016-06

6
Consumer Selection of E-Commerce Websites in a B2C Environment: A Discrete Decision Choice Model

ZO, Hangjungresearcher; Ramamurthy, K, IEEE TRANSACTIONS ON SYSTEMS MAN AND CYBERNETICS PART A-SYSTEMS AND HUMANS, v.39, no.4, pp.819 - 839, 2009-07

7
Determinants of adoption of mobile health services

Lee, Eue-Hunresearcher; Han, Semi, ONLINE INFORMATION REVIEW, v.39, no.4, pp.556 - 573, 2015

8
Determinants of Behavioral Intention to Use South Korean Airline Services: Effects of Service Quality and Corporate Social Responsibility

Park, Eunil; Lee, Sanghoon; Kwon, Sang Jib; del Pobil, Angel P., SUSTAINABILITY, v.7, no.9, pp.12106 - 12121, 2015-09

9
Determinants of success for application service provider: An empirical test in small businesses

Lee, Heeseokresearcher; Kim, Jeoungkun; Kim, Jonguk, INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES, v.65, no.9, pp.796 - 815, 2007-09

10
Dynamics of industry consolidation and sustainable competitive strategy: Is birthright irrevocable?

Kim, Bowonresearcher; Park, Kyungbae, LONG RANGE PLANNING, v.39, no.5, pp.543 - 566, 2006-10

11
Exploring continued online service usage behavior: The roles of self-image congruity and regret

Kang, YS; Hong, S; Lee, Heeseokresearcher, COMPUTERS IN HUMAN BEHAVIOR, v.25, pp.111 - 122, 2009-01

12
Factors affecting the perceived usability of the mobile web portal services: comparing simplicity with consistency

Lee, Jongtae; Lee, Dongwon; Moon, Junghoon; Park, Myeong-Cheolresearcher, INFORMATION TECHNOLOGY MANAGEMENT, v.14, pp.43 - 57, 2013-03

13
Financing as a Marketing Strategy

Seog, S. Hunresearcher; Hyun, Yong Jinresearcher, MARKETING SCIENCE, v.28, no.3, pp.526 - 540, 2009-05

14
Formation of e-satisfaction and repurchase intention: Moderating roles of computer self-efficacy and computer anxiety

Lee, Heeseokresearcher; Choi, SY; Kang, Young Sik, EXPERT SYSTEMS WITH APPLICATIONS, v.36, pp.7848 - 7859, 2009-05

15
Network externality and future usage of Internet services

Chun, Sung Yong; Hahn, Minhiresearcher, INTERNET RESEARCH, v.17, no.2, pp.156 - 168, 2007

16
Roles of alternative and self-oriented perspectives in the context of the continued use of social network sites

Kang, Young Sik; Min, Jinyoung; Kim, Jeoungkun; Lee, Heeseokresearcher, INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT, v.33, no.3, pp.496 - 511, 2013-06

17
Strategic value of RFID for inter-firm supply chain networks: An empirical study from a resource and social capital perspective

Hwang, Yoon min; Rho, Jae Jeungresearcher, INFORMATION DEVELOPMENT, v.32, no.3, pp.509 - 526, 2016-06

18
The effect of perceived risks and switching barriers on the intention to use smartphones among non-adopters in Korea

Kim, Moon-Koo; Chang, Young Hoon; Wong, Siew Fan; Park, Myeong-Cheolresearcher, Information Development, v.31, no.3, pp.258 - 269, 2015-06

19
The effects of service interactivity on the satisfaction and the loyalty of smartphone users

Kim, Minkyoung; Chang, Younghoon; Park, Myeong-Cheolresearcher; Lee, Jongtae, TELEMATICS AND INFORMATICS, v.32, no.4, pp.949 - 960, 2015-11

20
The role of multidimensional switching barriers on the cognitive and affective satisfaction-loyalty link in mobile communication services: Coupling in moderating effects

Kim, Moon Koo; Park, Myeong-Cheolresearcher; Park, Jong-Hyun; Kim, Jimin; Kim, Eunhye, COMPUTERS IN HUMAN BEHAVIOR, v.87, pp.212 - 223, 2018-10

21
The role of utilitarian and hedonic values and their antecedents in a mobile data service environment

Kim, B; Han, Ingooresearcher, EXPERT SYSTEMS WITH APPLICATIONS, v.38, no.3, pp.2311 - 2318, 2011-03

22
Toward Sustainable Freemium Software: The Roles of User Satisfaction and Use Context

Kim, Jongbum; Lee, Jeongho; Zo, Hangjungresearcher, JOURNAL OF ELECTRONIC COMMERCE RESEARCH, v.19, no.3, pp.201 - 222, 2018-08

23
Understanding the role of an IT artifact in online service continuance: An extended perspective of user satisfaction

Kang, Young Sik; Lee, Heeseokresearcher, COMPUTERS IN HUMAN BEHAVIOR, v.26, no.3, pp.353 - 364, 2010-05

Discover

Type

. next

Open Access

Date issued

. next

Subject

. next

rss_1.0 rss_2.0 atom_1.0