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A personalized defection detection and prevention procedure based on the self-organizing map and association rule mining: Applied to Online game site Song, Hee Seok; Kim, Jae Kyeong; Cho, Yeong Bin; Kim, Soung Hie, ARTIFICIAL INTELLIGENCE REVIEW, v.21, no.2, pp.161 - 184, 2004-04 |
(A) dynamic procedure for detecting and preventing defection based on SOM and a markov chain = SOM과 마코브 체인을 이용한 고객 이탈 탐지 및 방지를 위한 동적 절차link Kim, Young-Ae; 김영애; et al, 한국과학기술원, 2004 |
Strategies for preventing defection based on the mean time to defection and their implementations on a self-organizing map Kim, Young Ae; Song, Hee Seok; Kim, Soung Hie, EXPERT SYSTEMS, v.22, no.5, pp.265 - 278, 2005-11 |
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